We remain open to provide your family with medical care, we will regularly update this page with information to keep you and your family safe. Updated Wednesday 10th June 2020.Covid-19 swab and antibody tests available.

Protecting Patients

We will always continue to place patient safety as a top priority for the clinic. We are confident our measures mean we continue to offer a clean and safe environment for your care.

Online First

We will make contact with patients firstly by telephone or video consultation. If we can safely manage your problem then we can arrange prescriptions delivery to your home or pharmacy. Rest assured we are also able to see patients safely in either of our SW6 clinics for a face to face consultation on the same day as required.

We are also able to offer home visits when needed to our local patients.


When you arrive at the clinic you will be asked to use the non-touch hand sanitiser and wear a surgical face mask, if you are not already covering your face. Our reception team are shielded behind a perspex screen for your safety. It is sensible to come to your appointment without additional family members if you can.

We have the highest grade personal protective equipment and theatre scrubs for all our staff. Medical equipment and surfaces are cleaned between every consultation. We also disinfect other high-touch surfaces such as handles every hour.


We are spacing are appointments to ensure that there is more than adequate space for over 2m social distancing. We can also offer a private room for waiting if you would prefer. This may be especially reassuring for parents bringing young babies for check-ups and vaccinations.


All our staff are able to maintain safe social distancing in our offices and reception. All reception staff and doctors are wearing face masks. Staff check their temperature on arrival at the clinic and any staff who have possible symptoms are immediately isolated and tested. All staff also receive Covid-19 antibody testing. We are so far fortunate in having no cases of Covid-19 amongst our team.

All clinical rooms have patient chairs, privacy screens and examination couches which are designed to be easily cleanable and are disinfected after each patient. Appointments are spaced in order to allow for these procedures.

COVID-19 Testing

Swab tests

Swab tests check if the virus is currently present. They are best used in the first 3 days of illness. Swab testing is available from the NHS 111 service. We are able to offer testing at your home. Call to book a phone consult, check your symptoms with our doctors. We then drop and collect swabs by courier, results take approx 2 days. Swabs can be falsely negative in up to 30% so we MUST all continue to isolate if we have symptoms.

GP video consultation, swab test and courier to SW6 address total cost £185. Sage members cost £110.

Antibody Testing

We have the Public Health England approved antibody tests by Abbott. We feel that antibody testing should be performed by a doctor in partnership with the patient having had a full discussion of the implications of the test and the results before and afterwards in a virtual consultation. The test is highly accurate. If the result is positive this is over 99% accurate in confirming a previous infection with Covid-19.

Studies show a negative result is also highly reliable, estimated at over 95% in the UK. But we know a small percentage of people can have a ‘false negative’ result. They may have had a very mild illness or for some other reasonable not have significant antibodies detected.

There have been some very interesting recent studies showing some people may be protected against Covid-19 by another part of the immune system, called T-cells. These cells are not yet easily checked for outside of research studies.

Regardless of any results, at present we MUST all continue to follow the government advice on social distancing, we do not yet know enough about testing and the virus to be confident on immunity long term.

Get in touch with reception today to book, email reception@coynemedical.com and your doctor will review your history and discuss the test. We have appointments available for the blood sample, which has to be taken by a doctor in the clinic. We then contact you with the results approximately 24 hours later. We can provide copies of results as needed.

Covid-19 antibody testing £150 including GP video consultation, sample taking by a doctor in our clinic and results. Sage members £75.

COVID:19 Illness

The most common symptoms are a fever (temperature above 37.8) OR a new persistent cough. It is important that people with suspected Covid:19 infection stay at home and all of their household self-isolate. There is detailed guidance here on how to do this.

Most people with Covid:19 will make a full recovery, if you are concerned, especially if your symptoms are getting worse after 7 days then contact us for a review. We have seen that patients can become sicker in the second week of symptoms from 5 to 10 days and even later. Ongoing fever and shortness of breath are especially concerning symptoms. If your symptoms are concerning then please call us to arrange a phone or video consult, we can visit at home if needed for example to check oxygen levels.

Taking Care

There are lots of things we can do to look after ourselves and children during periods of self-isolation or social distancing. It is very important vulnerable groups including those with underlying health conditions such as heart and lung disease and pregnant women follow the advice carefully, read more here. Dr Hugh has written a great collection of blogs with lots of special advice related to Covid:19. Plus a round up of local services still running.