Privacy Policy

Coyne Medical Ltd protect your privacy  by this policy and your rights under The Data Protection Act 2018 (DPA). The DPA and this policy provide a clear direction on policy for security of information held within the practice and provides individuals with a right of access to a copy of information held about them. If you have any questions regarding this then please contact us. This policy should be read in conjunction with our terms and conditions. 

 

Personal information

 

The practice needs to collect personal information about people with whom it deals in order to carry out its business and provide its services.  Such people include patients, employees (present, past and prospective), suppliers and other business contacts.  The information we hold will include personal, sensitive and corporate information.  In addition, we may occasionally be required to collect and use certain types of such personal information to comply with the requirements of the law.  Personal information may also be collected to update and enhance the website and the services we provide. No matter how it is collected, recorded and used (e.g. on a computer or on paper) this personal information must be dealt with properly to ensure compliance with the Data Protection Act 2018.

 

The lawful and proper treatment of personal information by the practice is extremely important to the success of our business and in order to maintain the confidence of our service users and employees.  We ensure that the practice treats personal information lawfully and correctly. Coyne Medical will not share your personal information with any other company. We are not responsible for the content of the linked websites, and therefore we recommend that you check the privacy policy of those websites to which this website may link. We will share your information when required to do so by relevant legislation, or court orders. 

 

No personal medical information is stored on this website. We use a secure electronic patient record system to store all personal medical information. Access to patient medical records is strictly monitored and secured. The practice may share information with other professionals involved in your medical care, for example to enable a referral to a specialist, with your consent. We will share your information when required to do so by relevant legislation, or court orders. Should Coyne Medical Ltd be acquired by another company, customer information may be deemed a transferable business asset, and as such will be transferred to the new owners. Patients may request a copy of their medical records at any time. 

 

We do not store credit card, debit card or bank account details for patients. We use secure payment processors including Worldpay and Stripe to manage card payments with the highest levels of security. 

 

Cookies

This website deposits certain bits of information called “cookies” in a visitor’s computer. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent you your browser from a website’s computer and stored on your computer’s hard drive. We use cookies to tell us how and when pages in a website are visited and by how many people. Cookie technology does not collect personal identifiable information; the information collected is in an aggregate, non-identifiable form. The use of cookies is an industry standard, and many other major websites use them to provide useful features for their customers. 

 

Each website can send its own cookie to your browser if your browser’s preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. To change or check your browsers settings go to your preferences or the help menu of your browser. 

 

Coyne Medical Ltd reserves the right to change this policy from time to time. We may notify you of such changes,  but it is your responsibility to check the policy each time you use the site.