A lot has changed in the past 8 weeks. The usual routine of dropping the children to school and the slopping off for a flat white before work has been replaced by a frenzy of printing worksheets and logging on to Google classroom. Trips that were planned over the coming half term will have been shelved. However, now more than ever, getting access to quality healthcare should not be delayed.

Many people have been putting off seeking medical assistance either out of fear of catching COVID-19 or being worried about wasting doctors time. You definitely should not put off going to the doctor for fear of wasting their time. If your symptoms are important to you, they’re important to us! To help alleviate your worries about contracting COVID-19 we’ve created a modern “Doctor in the House.”

Socially Distanced Remote Consulting

For all its difficulties, there is no doubt that social distancing has helped control the spread of COVID-19. Our remote consultations help you continue to control the spread of the virus. Through these consultations, you can speak with your doctor from the comfort of your own home. Hence, you get less exposure to COVID-19.

Dedicated Time With Your Doctor

There is a huge amount of uncertainty and anxiety presently. There is an extra comfort in speaking with someone who knows and understands you and your medical history. Our remote consultations mean that you can get access to your preferred doctor with whom you already have a relationship you can count on. As with any other time, it’s important that you get the opportunity to discuss your long term physical and mental health conditions and goals. Unlike other providers or remote healthcare, we will not be replacing your doctor with a chatbot or medical student!

Private and Secure

Our virtual consultations are private and secure, just like in the practice. We use a dedicated medical consulting platform in which all the data is encrypted. All your sessions on the platform are anonymised and none of your data is stored. Our secure platform complies to all GDPR, HIPAA and PIPEDA data requirements. Plus, there is no need to download any special software or another annoying app on your phone. You can book our virtual consultations on our website, on the phone or via email.

Face to Face When You Need It

Although sometimes a remote consultation can provide the solution, there are lots of occasions when face to face examination is required. If this is the case, we’re here for you. We will take the full history on the phone or via video call and then bring you into the clinic or visit you at home to ensure you are getting the best care. If you do need to come to the clinic, rest assured we have taken many steps to ensure you are protected. We now have only one member of the admin team and one member of the clinical team in the building at any one time. We will space the appointment so that you are not in the clinic with other patients. When you arrive in the clinic we will provide you with sanitising gel and a mask should you not have your own. You will be able to enjoy the short wait before you see your doctor either in one of our consultation rooms or in the reception area socially distanced from our facemask-wearing, front of house team.

Stay Safe all!